Warranty Policy

By purchasing from www.sowhite.co, you agree with this Warranty Policy.


Our soWHITE Mouthpiece LED Lights are backed by ONE (1) Year Limited Manufacturer's Warranty and TWO (2) Year Quality Guarantee .

soWHITE warrants the device for a perod of ONE (1) Year from the original date of purchase against defects due to worksmanship or materials arising form Normal Use of the mouthpiece.

This warranty covers working parts that affect the functionality of the device. It does not cover cosmetic deterioration by fair wear and tear, or damage caused by accident, misuse or neglect. Any attempt to open, take apart or repair the mouthpiece (or its accessories), will void the warranty. If you discover a defect and notify soWHITE during the ONE (1) Year Warranty period, soWHITE will, at its discretion, replace the device free of charge.

As a continuation of the Terms of soWHITE™ ONE (1) Year Manufacturer's Warranty, soWHITE™ TWO (2) Year Quality Guarantee makes owners eligible to purchase a new device from www.sowhite.co for 50% off the listed price.

Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt along with these warranty conditions for the duration of the warranty period. The barcode UPC on the box guarantees the authenticity of the device. To make a warranty claim, you must contact us by email at support@sowhite.co