Terms of Service

By purchasing from www.sowhite.co, you agree with this Terms of Service.


CONTENT

  • OVERVIEW
  • SECTION 1 - ONLINE STORE TERMS
  • SECTION 2 - GENERAL CONDITIONS
  • SECTION 3 - 30 DAY MONEY BACK GUARANTEE
  • SECTION 4 - PROMOTIONS POLICY
  • SECTION 5 – PAYMENT, PRICES AND PRODUCT AVAILABILITY
  • SECTION 6 - TERMS OF PRODUCT USE
  • SECTION 7 – DISCLAIMER
  • SECTION 8 - FOR IMMEDIATE MEDICAL ATTENTION, CALL 911 (In the USA)
  • SECTION 9 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
  • SECTION 10 - MODIFICATIONS TO THE SERVICE AND PRICES
  • SECTION 11 - PRODUCTS OR SERVICES (if applicable)
  • SECTION 12 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
  • SECTION 13 - OPTIONAL TOOLS
  • SECTION 14 - THIRD-PARTY LINKS 
  • SECTION 15 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
  • SECTION 16 - PERSONAL INFORMATION
  • SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS
  • SECTION 18 - PROHIBITED USES
  • SECTION 19 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
  • SECTION 10 - INDEMNIFICATION
  • SECTION 21 - SEVERABILITY 
  • SECTION 22 - TERMINATION
  • SECTION 23 - ENTIRE AGREEMENT
  • SECTION 24 - GOVERNING LAW
  • SECTION 25 - CHANGES TO TERMS OF SERVICE 
  • SECTION 26 - CONTACT INFORMATION 
 
OVERVIEW

This website is operated by soWHITE LLC. under the trade name soWHITE™. Throughout the site, the terms “we”, “us” and “our” refer to soWHITE™.

soWHITE™ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
You must not transmit any worms or viruses or any code of a destructive nature. 
A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - 30 DAY MONEY BACK GUARANTEE

We have absolute confidence in providing the best Teeth Whitening System in the World. That is why we offer our 30 Day Money Back Guarantee.

We guarantee a minimum of 2 (two) shades whiter teeth after using our soWHITE™ Advanced Teeth Whitening System.

In the unlikely event that this is not what you experience, simply follow the steps bellow to qualify for a return:

  1. Take a picture (picture with valid date and time stamp) of your teeth the day of your first application.
  2. Use your kit for 6 (six) consecutive days, in accordance with instructions in the user manual.
  3. Complete your final application and take a photo of your teeth and the used gel pens (all pictures must have valid date and time stamps).
  4. Email your 3 (three) date and time stamped pictures to support@sowhite.co. In the email subject header, include your order number (ex. 30-Day Money Back Guarantee for Order #).
  5. Allow 2 (two) business days for your application to be reviewed. Applications are processed in the order they are received. Once processed, you will receive an email.

    Please remember to submit your application within 30 calendar days of receiving the soWHITE™ product/s.

    If your application does not meet these requirements, we reserve the right to reject your return request without refund to you. Incomplete, indecipherable or illegible return requests will be rejected without refund to the applicant.
    Please note that our 30 Day Money Back Results Guarantee only applies for the first purchase of an Advanced Teeth Whitening System and excludes all other products sold on www.sowhite.co, future orders and any shipping charges.

     

    SECTION 4 - PROMOTIONS POLICY

    For detail about our promotions policy, please review our Promotions Policy.

     

    SECTION 5 - PAYMENT, PRICES AND PRODUCT AVAILABILITY

    Once an order was placed, you agreed with the price stated on our website as being the purchase price for the relevant product/s (subject to the below paragraphs). It is your responsibility to confirm what you add to your cart prior to placing an order. We do not accept returns or provide refunds for mistakenly placed orders. Payment may only be made in the methods specified on our website. We will not dispatch any orders until full payment have been received. Unless otherwise stated, the price of our products does not include shipping and handling charges.

    By placing an order with us, you warrant and represent to us that:

    1. You understand the nature and effect of these Terms and agree to be bound by them;
    2. You are authorized and legally permitted to purchase the products being ordered;
    3. You are authorized and legally permitted to pay for the products being ordered using the payment method selected;
    4. The information provided to us in connection with your purchase is accurate and complete.

    You agree to indemnify us against any and all expenses, losses, damages or costs that we may sustain or incur in connection with any breach by you of the above warranties.

    soWHITE™ will attempt to make the product and quantities advertised on this site available at all times. However this cannot always be guaranteed. soWHITE™ does not make any warranties with respect to the availability of its products and will not be liable for any products that are not available at the time of your checkout. The customer will be notified as soon as reasonably possible when this occurs and advised on what to do to solve this problem. With the exception of those products purchased on a subscription basis, soWHITE™ prices are subject to change without notice.

    soWHITE™ reserves the right to refuse or terminate/cancel orders when there has been website malfunction or error such as technical difficulty, an incorrect price has been displayed, your billing or shipping information is incorrect, we have grounds to believe that you are not authorized or legally permitted to make the relevant purchase, we have grounds to believe that you have breached these Terms or any force majeure events have occurred.

    Notification to the customer will be facilitated immediately after this has been notified to us and any payment already received from the customer will be refunded.

    SECTION 6 - TERMS OF PRODUCT USE 
    You must only use the product/s in accordance with the instructions provided in the user manual or on the back of the box and only for the purpose in which they are provided. Nothing in these terms provide you with any entitlement or right to sell, license or distribute our product/s to third parties.


    SECTION 7 - DISCLAIMER
    This site is solely an online store for oral/beauty products. This website is not a substitute for professional medical advice, however we do advise to consult your health care professional, dentist, doctor or physician before the purchase of any products listed. Your physician or health care provider can address any concerns, medical questions and queries regarding the possible treatment of any medical condition. soWHITE™ does not, and is not, able to give or intend to provide any advice in connection with your medical related questions. This website does not replace any medical professional resource.

    We do not represent ourselves as a doctor/physician and nor is this implied. Whiteness from this product will vary from customer to customer depending on factors such as the structure of one’s teeth, the number of times it is being used and the duration of time on each whitening session. Teeth whitening may not be uniform due to the difference in people’s teeth and, unless you meet the criteria for our 30 Day Money Back Results Guarantee, soWHITE™ is not liable to you for any undesired results. Whitening fades with time and a regular up keep is recommended in order to maintain white teeth. Whitening products will not whiten dental work such as veneers, crowns, bridges or cavities. By placing an order through soWHITE™ you accept all risks associated with the product as well as any complications that may arise as result of your use of the product.


    SECTION 8 - FOR IMMEDIATE MEDICAL ATTENTION, CALL 911 (In the USA)
    People under the age of 18, who are pregnant and lactating, with health problems, with periodontal disease or gums that are in poor condition, with overly sensitive teeth, who wear braces, who had recent oral surgery, with decayed teeth, who have roots exposed, have colitis, have jaw problems, or are allergic to any of the ingredients listed in the user manual or on the box, must consult a relevant medical professional before using any soWHITE™ product/s. It is the user’s responsibility to ensure you are not allergic to ANY of the ingredients inside the gel or product before using.


    SECTION 9 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
    This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


    SECTION 10 - MODIFICATIONS TO THE SERVICE AND PRICES
    Prices for our products are subject to change without notice. 
    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
    We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


    SECTION 11 - PRODUCTS OR SERVICES (if applicable)
    Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy
    We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
    We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
    We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


    SECTION 12 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 
    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 
    You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

    For more detail, please review our Return Policy.


    SECTION 13 - OPTIONAL TOOLS 
    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
    You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
    Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
    We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


    SECTION 14 - THIRD-PARTY LINKS 
    Certain content, products and services available via our Service may include materials from third-parties. 
    Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 
    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


    SECTION 15 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 
    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


    SECTION 16 - PERSONAL INFORMATION 
    Your submission of personal information through the store is governed by our Privacy Policy.


    SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS 
    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
    We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


    SECTION 18 - PROHIBITED USES 
    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


    SECTION 19 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 
    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
    You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
    You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
    In no case shall soWHITE™, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


    SECTION 20 - INDEMNIFICATION 
    You agree to indemnify, defend and hold harmless soWHITE™ and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


    SECTION 21 - SEVERABILITY 
    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


    SECTION 22 - TERMINATION 
    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
    These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
    If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


    SECTION 23 - ENTIRE AGREEMENT 
    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
    These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
    Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


    SECTION 24 - GOVERNING LAW 
    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.


    SECTION 25 - CHANGES TO TERMS OF SERVICE 
    You can review the most current version of the Terms of Service at any time at this page. 
    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


    SECTION 26 - CONTACT INFORMATION
    Questions about the Terms of Service should be sent to us by email at support@sowhite.co or by mail to soWHITE 106 Industrial Park Dr, Unit 180, Sevierville, TN 37862 USA

     

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